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Accessibility Statement

Nalu Wellness is committed to ensuring our services and website are accessible to everyone, including individuals with disabilities.

Last updated: May 2026

Our Commitment

Nalu Wellness is committed to providing equal access to our services for all individuals, including those with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and comply with the Americans with Disabilities Act (ADA) Title III.

Physical Accessibility

Our studio at 13317 NE 12th Ave, Suite 115, Vancouver, WA 98685 is designed with accessibility in mind:

  • Ground-level access — no entry stairs
  • Accessible parking available on site
  • ADA-accessible restroom facilities
  • Wide doorways to the treatment room
  • Adjustable treatment table height

If you have specific physical accessibility needs, please contact us before your appointment so we can ensure your visit is comfortable.

Website Accessibility

We are actively working to improve the accessibility of naluwellnessvancouver.com. Current accessibility features include:

  • Skip-to-content link at the top of every page
  • Semantic HTML with proper heading structure
  • ARIA labels on interactive elements and navigation
  • Keyboard-navigable interface
  • Focus-visible styles for keyboard users
  • Reduced-motion mode support (prefers-reduced-motion)
  • Color contrast ratios meeting WCAG 2.1 AA standards for text
  • Alt text on decorative and informational images

Known Limitations

We are aware of the following areas we are actively improving:

  • Some photo background images used as design elements may not have full descriptive alt text — we are working to add them
  • Our online booking system is provided by Jane App — if you experience accessibility barriers within their booking flow, please contact us directly to book by phone

Alternative Booking Options

If you have difficulty using our online booking system due to a disability, you can book your appointment by:

We are happy to accommodate your preferred method of communication.

Feedback and Contact

We welcome your feedback on the accessibility of our website and services. If you encounter any barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 2 business days and will work in good faith to resolve any barriers you identify.